Last summer, after the transmission in my previous car failed, I found myself in urgent need of a new vehicle. I decided to purchase a 2012 Jeep Compass from a local car dealership, hoping it would be a reliable replacement. Unfortunately, my experience has been nothing short of a nightmare.
From the moment I drove the Jeep off the lot, I encountered one problem after another. It started with a loud muffler, which was both annoying and embarrassing. Shortly after, the passenger seatbelt got stuck, making it impossible for anyone to sit safely in the front seat. To make matters worse, the right turn signal stopped working, posing a significant safety hazard.
As if these issues weren’t enough, I soon discovered numerous other problems with the vehicle. The most significant and costly issue was when the air conditioning fans stopped working. This repair came out of my pocket, adding to the mounting frustration and financial burden.
Despite being given a warranty by the dealership, it only covered the bare minimum repairs. This left me to handle the more expensive and critical fixes on my own. I felt deceived and let down by the dealership, as they failed to provide the support and coverage I was promised.
In hindsight, I wish I had done more research on the common issues with the 2012 Jeep Compass before making my purchase. According to various sources, this model has a history of problems, including engine and transmission issues123. It’s clear that my experience is not an isolated case, and many other owners have faced similar challenges.
If you’re in the market for a used vehicle, I strongly advise you to thoroughly research the model and dealership before making a decision. Don’t let yourself be caught off guard by unexpected problems and inadequate warranty coverage. Learn from my experience and take the necessary precautions to avoid a similar ordeal.
If you believe you’ve been sold a lemon in New York State, you can contact the following resources for assistance:
New York State Dispute Resolution Association (NYSDRA): They manage the arbitration process for lemon law cases. You can contact them for more information on arbitration programs2.
New York State Attorney General’s Office: They handle lemon law complaints and can provide guidance on your rights and the steps to take. You can call their consumer help line at 1-800-771-7755 or email them at nyag.lemonlaw@ag.ny.gov12.
New York State Department of Motor Vehicles (DMV): They can assist with issues related to obtaining repair orders and other lemon law concerns. You can reach them at 518-474-89431.
